This Privacy Policy describes how OpenLetter ("we", "us", or "our") collects, uses, and shares information about you when you use our Service.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or communicate with us. The types of information we may collect include:

Account Information: Your name, and email address.
Transaction Information: Details about the products you purchase. We use Stripe for payment processing and do not store or have access to your credit card details.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service.
Process transactions and fulfill orders, which includes sharing your email address with the writers whose bundles you purchase so they can add you to their subscriber list.
Communicate with you about your account and our services, including transaction confirmations and support requests.

3. How We Share Your Information

We share information as follows:

With Writers: When you purchase a bundle, we share your email address with the writer(s) included in that bundle to enable them to deliver their newsletter to you.
With Service Providers: We use third-party service providers, such as Stripe for payment processing, who have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Legal Reasons: We may disclose your information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.

We do not sell, rent, or trade your personal information with third parties for their marketing purposes.

4. Data Security

We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access. However, no electronic transmission or storage is 100% secure.

5. Your Rights and Choices

You can access and update your account information at any time through your dashboard. You may also request the deletion of your account and personal data by contacting us. Please note that writers you have subscribed to via our platform will maintain their own subscriber lists, and you may need to contact them directly to be removed.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@openletter.com.